Shanghai Hongqiao Railway Station

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Dear Travelers,

We’d like to have the following quick guide to be always updated for the benefit of new visitors using Shanghai Hongqiao Railway Station.

If you have any questions or anybody having used the piece finds necessary updates, please leave a message or feedback. Thanks!
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Plan your Shanghai tour? Shanghai Hongqiao Railway Station is part of the Hongqiao Transportation Hub, the largest transportation hub in China, combining airport, railway, subway, city bus and long-distance bus.

Shanghai Hongqiao Railway Station mainly operates Beijing–Shanghai High Speed Rail, Shanghai–Hangzhou High Speed Rail and Shanghai–Nanjing Intercity High Speed Rail.

The construction of this huge station building follows the principle of “entering from the above and exiting from the below”.

F3: Commercial floor for restaurants and shops and Vip lounge

F2: Departure floor as well as the station waiting area ( Also for ticketing offices )

F1: Platforms and tracks for outgoing and arriving high speed trains

B1: Arrival floor for arriving train passengers, a huge traffic transit hub for subway, flight, taxi, city bus and long-distance bus. There are several ticket selling outlets on the B1 floor.

B2: Platforms for subway lines (subway line 2 & 10)

B2 Floor Information
The B2 floor is designed for subway platforms – Subway Line 2 and 10 linking the railway station with the center of Shanghai.

If you want to go to Shanghai Hongqiao Railway Station by subway, you are advised to use Line 2 and Line 10 and get off at Hongqiao Railway Station and take the escalator up to the B1 floor ( arrival floor ), or continue to  the second floor ( F2 ), the waiting room for departure.

B2 Floor  is the departure floor for Subway Line 2 and Line 10, where you take an escalator up to B1, and F2. The signboard to the service you are going to use when you arrive at Hongquao Railway Station by subway at B2.

The signboard to the service you are going to use when you arrive at Hongquao Railway Station by subway at B2.

 After arriving at Hongqiao Railway Station, if you would like to use Shanghai subway, then you walk down the escalator from the F1 floor ( platform ) to the B1 floor (arrival floor), buying subway tickets on B1, again walk down to the B2 floor to connect Shanghai subway, either line 2 or line 10.

B1 Floor Information
The B1 is arrival floor for train passengers, a huge traffic transit hub for subway, train, flight, taxi, city bus and long-distance bus. There are several ticket selling outlets on the B1 floor.

1.  To go to T1 of Hongqiao airport, you should take subway line 10 and get off at Hongqiao airport.

2.  To go to to T2 of Hongqiao airport, you can easily take a moving walkways for 10 minutes to get to T2 of Hongqiao Airport.

3.  To get to the city center of Shanghai, you should take subway line 2

4.  To get to Pudong airport, you should take subway line 2 ( about 1.4 hours )

5.  To get to Shanghai Railway Station, you should first take subway line 2 and interchange for Subway line 1 at the stop of People’s Square and get off at the stop of Shanghai Railway Station.

Buying high speed train tickets on the B1 floor or F1

Buying high speed train tickets on the B1 floor

The B1 floor is mainly designed as the arrival floor for train passengers at Hongqiao Railway Station. 

The B1 floor is mainly designed as the arrival floor for Hongqiao Railway Station.

Line up for the taxi in and starting form B1 

Line up for the taxi in and starting form B1

F1 Floor Information
First floor (F1) has totally 16 platforms with 30 tracks for outgoing and incoming bullet trains.

First floor (F1) is the platform for outgoing and incoming bullet trains.

F2 Floor Information
The second floor( F2 ) of covers 10,000 square meters, used as the waiting room for the high-speed trains. You first wait on the second floor and look for the signboard for your train number.When it approaches the departure time for your train, passengers will line up before the signboard.When it is time for embarking, passengers will be guided to take the escalator down to the platform on the first floor (F1). So please wait on the second floor and look for your train number sign.

They are passengers waiting for high speed trains in the waiting lounge on the second floor ( F2 ) of the terminal building of Shanghai Hongqiao Railway Station.

If you need any help at Hongqiao Railway Station, please go to the Enquiry Counter with a question mark “?” on the second floor.

Enquiry Counter with a question mark “?” e Enquiry

F3 Floor Information
The third floor is for restaurants and shops and Vip lounge. The McDonald’s or KFC at T2 of the Hongqiao airport offer 24 hours service.  Hongqiao Train Station and T2 of Hongqiao airport are connected by a moving walkway, 15-minute walk.

Restaurants on the third floor

Restaurants on the third floor.

Adjacent to the Terminal 2 of Shanghai Hongqiao Airport
Note: if you want to go to Terminal 1 of Shanghai Hongqiao International Airport, you should take subway line 10 and get off at Hongqiao Airport Station.Walking from B1 of Hongqiao Railway Station to the Terminal 2 of Hongqiao Airport

Walking from Hongqiao Railway Station to the Terminal 2 of Hongqiao Airport

Remarks:

1. Luggage Deposit
There are some self-service baggage deposit areas on the second floor. The instructions on how to use the self-service baggage storage are all in Chinese.

If you cannot handle the self-service left luggage lockers. If you may turn to “Enquiry Counter” for help, which is located in the center of the waiting hall on the second floor.

Deposit Time: between 06:00 – 21:00
Service Line: 1502659 0673
Complaint: 95105105

Baggage deposit service fees:

Large suitcase: RMB 20 (8 hours)
Small Suitcase: RMB 10 9 8 hours)

2. If you need “Red Cap service” (Hong Mao Zi Carrying) which assists seniors or people with too much luggage who need someone to take their luggage on to the train coach, please go to the Enquiry (information center) in the middle of the waiting hall. When you are on the arrival floor, you will see the porters from Red Cap Service are waiting for business.

the porters from Red Cap Service are waiting for business

the porters from Red Cap Service are waiting for business

Red Cap Service Fees
1) RMB 20 for large suitcase.
2) RMb 10 for samaller one.
Service Line: 021-51245660
Complaint: 95105105

3.  The McDonald’s or KFC at the Hongqiao airport offer 24 hours service.  Hongqiao train station and Hongqiao airport are connected by a moving sideway, 15-minute walk.4. A Smoking Room is by the Gate 4 ( south) on the arrival Hall ( second floor)

Smoking Room

Smoking Room

Tip:  Hassle-free Shanghai Guided Tours
If you don’t want to go the do-it-yourself bus route and prefer the hassle-free escorted tours,  here are some options for guided tours to Shanghai:

Further Readings


Top 10 Attraction in Shanghai 
Top 10 Markets in Shanghai
Top 10 Shopping Malls in Shanghai
Top 10 Things to Do at night in Shanghai
Best Places for Autumn Leaves in Shanghai
Top 10 Things to Do in Winter in Shanghai 
Top 10 Souvenirs in Shanghai

Shanghai Hongqiao Airport.
Shanghai Pudong Airport.
Shanghai Railway Station.
Shanghai South Railway Station.
Shanghai Subway.
Shanghai Taxi.
Shanghai Public Bus.

Any questions, just drop a line.

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114 Responses to “Shanghai Hongqiao Railway Station”

  1. Quentin says:

    Hi,

    I want to travel by train from Shanghai Hongqiao to Hangzhou at 8pm/8:30pm.
    Do you confirm it’s still possible to buy tickets at this time?
    If unfortunately it’s closed, how can I buy train tickets?
    (I’m a foriegner).

    Thanks for your help!

  2. admin says:

    Hello Quentin,

    No worry! Basically you can buy train tickets around 8:30pm since the ticketing offices are closed at 10:00pm. Ticketing office opening hours: 05:00am – 10:00pm.

  3. james says:

    Ni Hao

    How can I go from “the Bund” to SHanghai Hongquiao Railway station. I’m not Chinese
    thanks

  4. admin says:

    Hello Hao,

    You may take the subway line 2 from the Bund to Hongqiao railway Station ( over one hour subway ride ). The nearest subway station to the Bund is “East Nanjing Road” Station (南京东路).

  5. Rochana says:

    Hello,
    I want to know how can i go to Hangqiao railway station to Shanghai pudog airport
    Thanks

  6. admin says:

    Hello Rochana,

    Just take subway no.2 to go from Hongqiao to Pudong since the subway line 2 links the two airports.

  7. DGcruzing says:

    Hi, thanks for this detailed explanation..
    another question would be..
    How to catch the shuttle bus between Hangqiao railway station to Shanghai pudog airport?
    Is it on B2 with the long distant buses?

  8. admin says:

    Hello DGcruzing,

    It is better to take subway line 2 directly from Hongqiao Railway Station to Pudong airport instead of buses. The subway ride takes about one and 40 minutes.

  9. admin says:

    Hello Sarah,

    When you get off at the Chongwenmen Subway Station, you should exit from the Exit C.

  10. pinky says:

    I want to go Beijing from Shanghai by high speed train from where do i get tickets?Is it available on all days?
    thanks.

  11. admin says:

    Hello Pinky,

    You may buy your train tickets ditectly from Hongqiao Railway Station. Basically Ticketing office opening hours: 05:00am – 10:00pm.

  12. admin says:

    Hello Pinky,

    Just follow up.

    You may buy your train tickets ditectly from Hongqiao Railway Station. Basically Ticketing office opening hours: 05:00am – 10:00pm.

  13. Milena Wood says:

    Hello, I will be traveling to Shanghai and would like to buy tickets for a fast train to Beijing South Train Station. Can I only purchase them in the Shanghai Gongqiao Railway Station or can I buy them from the United States? I will be leaving the States in four days but will be in Hong Kong a few days before we need to travel from Shanghai to Beijing, can I buy the tickets in Hong Kong as well? Thank You in advance, Milena

  14. Woods says:

    Is it ok that this is not my legal name but my nick name? I will provide full information for buying tickest. Thank you, “Milena”

  15. Daniel says:

    Hello Woods,

    To buy your train tickets, you have to use your real name on your passort, just like buy a flight ticket.

  16. Daniel says:

    Hello Milena Wood,

    Yes, you can buy your high-speed train ticket at Shanghai Hongqiao Railway Station, or you can buy your ticket at Hong Kong, or even you can buy your ticket online before you arrival at Beijing or Hong kong.

  17. cheong says:

    Hi,
    Which is the fastest and most convenient way to get from Hongqiao Railway Station to Pudong Airport?

  18. Daniel says:

    Hello cheong,

    Just take subway line 2 directly from Hongqiao Railwa Station to Pudong airport, about one hour and 40 minutes.

  19. Mulondwe Muzungu says:

    I want to travel from Hongqiao railway station to Whydham hotel in Pudong avenue using the metro. Which line do I take?

  20. Daniel says:

    Hello Mulondwe Muzungu,

    I cannot find a hotel named Whydham hotel. But if you go to Pudong Avenue, please take subway line 2.

  21. sharda says:

    Hello, I want to go with fhe train from Shanghai to Hangzou and Suzhou wich station en the price plese we have to take.
    Kind regrads,

  22. Daniel says:

    Hello Sharda,

    Shanghai Hongqiao Railway Station – Hangzhou Railway Station Highspeed train : about RMB130 ( first class)
    Shanghai Hongqiqo Railway Station – Suzhou Railway Station Highspeed train: about RMB60 ( first class )

    Hanghou Railway Station – Suzhou Railway Station Highspeed train: RMB180 ( first class )

  23. Reza says:

    Hello,Which is the fastest and most convenient way to get from Pudong Airport to Hongqiao Railway Station? I want to go to Ningbo by train.

  24. Daniel says:

    Hello Reza,

    You may take the subway line 2 directly from Shanghai Pudong airport to Hongqiao Railway Station, which takes about one and half hours.

  25. Simon says:

    Hello,

    I’d like to know.
    If a private driver is going to pick me up from Hongqiao Railway Station.
    Can I meet him outside at the arrivals or do I have to go to departure?

    He is telling me he can’t go to arrivals and I have to meet him at departure.
    Please note: he doesn’t want to park in the car park he just wants to wait outside.

    Thanks.

  26. Daniel says:

    Hello Simon,

    Has your private transfer been booked through tour-beijing.com? As far as I know, the arrival of Hongqiao Railway Station has two exits – north and south. It is better to decide which gate you will exit when you book your private transfer. We normally ask our clients to exit from the North Exit. So the driver will wait for passengers at the north exit. If tour-beijing.com private driver tells you to meet you at the departure, please let us know by send your email to info@tour-beijing.com or your trip advisor. Have a nice transfer!

  27. Daniel says:

    Hello Simon,

    Has your private transfer been booked through tour-beijing.com? As far as I know, the arrival of Hongqiao Railway Station has two exits – north and south. It is better to decide which gate you will exit when you book your private transfer. We normally ask our clients to exit from the North Exit. So the driver will wait for passengers at the north exit. If tour-beijing.com private driver tells you to meet you at the departure, please let us know by send your email to info@tour-beijing.com or your trip advisor. Have a nice transfer!

  28. SELLA says:

    Sir,
    Could you let me know the distance between city hotel and Shanghai Hongqiao railway station ?
    What is the best and quickest mode of transport to start at 4.30Am to catch G 102 leaving to Beijing at 7am?

  29. SELLA says:

    Train G42 is it in services? Does it stop at Cangzhou station?

  30. Daniel says:

    Hello SELLA,

    Yes, Train G42 is in service, starting from Hangzhou East Train Station to Beijing North Railway Station with a stopover at Cangzhou West Railway Station at 15:02 and leaves at 15:08 ( 6-minute stopover ).

  31. Daniel says:

    Hello SELLA,

    The distance between city hotel and Shanghai Hongqiao railway station is approx. 19km with a taxi fare of RMB70. It is better to book a taxi for the train station at such an early hour in the morning.

  32. Roshan says:

    Hello Sir,
    I want to go to east nanjing road from Hongqiao station. How to go pls help.
    Thank you

  33. Daniel says:

    Hello Roshan,

    Just take subway line 2 from Hongqiao Railway Station and get off at the 11th station of East Nanjing Road (南京东路).

  34. Robert says:

    I wolud like to catch a bus from Hongqiao Railway station to Pudong International aiport. Well, i know there is a subway but am arriving in Shanghai for the first time and wont like to travel underground….i want to have a view of shanghai town as i transit from railway station to the Pudong Int airport

    Thanks

  35. Daniel says:

    Hello Robert,

    Yes, walk about 460m for Hongqiao East Transportation Hub (达虹桥枢纽东交通中心站). Please note the transportation hub is designed both for Hongqiqo Railway Station and Hongqiao Airport since the train station and the airport are connected.

    From the Hongqiao East Transportation Hub, you take the shuttle bus for Pudong airport: 56.7km, one and half hour and bus fare RMB 30 from 6:0am to 11:00pm.

  36. Sofie says:

    From which website can you buy train tickets online? Does HongQiao railwaystation have its own webpage to order tickets from online?
    It is more expensive to order tickets online?

    Thank you

  37. Daniel says:

    Hello Sofie,

    The only official train ticket booking is in Chinese ( http://www.12306.cn/mormhweb/ )

    Online and offline train ticket booking has the some price.

    If it in Chinese holiday, you go to Hongqiao Railway Station and buy your tickets on the spot.

  38. Chuck says:

    Thankful for the info above. I’ve taken both the metro (subway) and the direct shuttle bus between Hongqiao and Pudong before. I prefer the shuttle bus because it has been quicker. Traffic conditions can drastically change that. The cost difference of 9RMB and 30RMB is negligible.
    What I can’t remember and must ask is, where to buy the ticket for the shuttle bus? I need to give someone else instructions and I’ve forgotten if I bought it at a counter or on the bus? Also to confirm, it is at the Buses (East) gate correct?

    Happy New Year!

  39. Daniel says:

    Hello Chuck,

    Yes, the shuttle bus is quicker since it is a non-stop bus drive. This is the Shuttle Bus No.1 (机场一线) and the Official Enquiry Phone: 021-68346612.
    The Shuttle Bus No.1 starts from Hongqiao East Transportation Hub (达虹桥枢纽东交通中心站) to Pudong airport: 56.7km, one and half hour and bus fare RMB 30 operated from 6:0am to 11:00pm.

    Hongqiao East Transportation Hub (达虹桥枢纽东交通中心站) is located on the first floor of Terminal 2 of Hongqiao Airport. It is about a 500m walk from Hongqiao Railway Station to Hongqiao East Transportation Hub ( Just following the direction signboard ). You can easily buy your bus ticket at the ticketing counter at the hub.

  40. David says:

    I will be arriving from Shenzhen about 2.00pm to Hongqiao airport – I trust it will be terminal 2. I take it I walk from there to Hongqiao railway station which seems to be attached to T2 of the airport?
    I then need to book a ticket to Suzhou, could you please tell me which platform or track I would be leaving from to get there – my rough understanding is it will be train G7134?
    Do I then wait on level 2, watching the screens at the appropriate gate & then walk downstairs at the appropriate time to catch the train?
    I’m not Chinese speaking and will be travelling on my own, so just trying to work my way through the basics of getting onto the right train.
    Kind regards
    David

  41. Daniel says:

    Hello David,

    Welcome to Shanghai! Shanghai is an international metropolis with English signs everywhere, especially at public places like airports and train stations. You won’t feel alienated while you are in Shanghai. Just take it easy.

    1) Yes, you can easily walk fromn T2 to the affiliated Hongqiao Railway Station.

    2) Just go to a ticketing office to buy your next high speed train for Suzhou ( just 30 minutes’ train ride!). You know there are over 100 daily high speed trains from Shanghai Hongqiao to Suzhou Railway Stations including G7134 (14:07) for Suzhou. So less than 10 minutes there will be a highspeed train from Shanghai to Suzhou!! Most of them are passing by trains and don’t miss your station.

    3) Yes, you just follow the English sign pointing to the Level 2 and find your departure gate through seeing the huge electric screen, then walk to the gate where you will put your train ticket into a slot, just like taking metro, then you will go down to the plateform. Don’t forget to take your train ticket after using your ticket.

    4) Basically, only within 10 or 15 minutes are you allowed to go down to the platform to be on your train. The walk from the ticketing office to the level 2 normally takes you just a few minutes. So, youjust buy a highspeed train departing within next half hour otherwise you have to wait on the level 2.

    By the way, please read my following posts relative to Suzhou, which are maybe useful to you:

    Suzhou Railway Station
    http://www.tour-beijing.com/blog/jiangsu-travel/suzhou-travel/suzhou-railway-station/

    Have a good transfer in Shanghai and good time in Suzhou!

    Suzhou Tour( Click the attractions for my blog posts)
    http://www.tour-beijing.com/suzhou_tour/

  42. Van says:

    hello Sir, i will arrive Hongqiao Station at about 17:00. I want to go to Ningbo by high-speed train. Pls suggest me which train and where i will buy ticket and wait for train. Thank you.

  43. Daniel says:

    Hello Van,

    Highspeed trains from Shanghai to Ningbo start from Shanghai Hongqiao Railway Station, just a two-hour train ride. There are 20 daily highspeed trains from Shanghai to Ningbo. So just take it easy. When you get to Shanghai Hongqiao Railway Station, you go to the ticketing office to buy the next closest train to Ningbo. Have a good trip!

  44. Preetam says:

    We are 3 passengers going by the G14 train at 10 am.We would like the best option to go from Central Hotel at No 555 Jiujiang Road to the Shanghai Hongqiao Railway Station. Please give us option of taxi or train and how much it will cost.

  45. Daniel says:

    Hello Preetam,

    Just walk 480 meters from your hotel to the subway station of East Nanjing Road (南京东路) of subway line 2 and take the subway line 2 and get off at the station of Hongqiao Railway Station. Actually Hongqiao Railway Station is linked to Hongqiao International Airprot in the Hongqiao Transport Hub.

  46. Manoj says:

    Hello
    I would like to go to pudong airport from hongqio train station. What is the fastest way to reach

  47. Daniel says:

    Hello Manoj,

    1. By Subway: 2 hours
    Just take subway line 2 directly from Shanghai Pudong airport to Hongqiao Railway Station

    2. By taxi: one hour and 10 minutes
    take a taxi directly from Pudong airport to Hongqiao train station

  48. Jen says:

    Hi. I am going to Jin Jiang, Quan Zhou from Shanghai Pudong Int’l Airport. Is there any bus going there? Estimated time of arrival in PVG is 23:40. Thank you!

  49. Jen says:

    Hi. I will arrive in Shanghai Airport around 11:40pm. Is there any bus going to Jin Jiang, Quan Zhou on that night? Thank you.

  50. Daniel says:

    Hello Jen,

    What do you mean by “Jin Jiang, Quan Zhou”? Is it 泉州晋江? If yes, it is about 980 km south of Shanghai Pudong airport. You may take the Subway line 2 to get to Shanghai Hongqiao Railway Station where you take the 9-hour bullet train from Shanghai and get off at Jin Jiang Station in Quan Zhou.

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